We convert your audio to text.
High Fidelity, hand-typed transcription.
• Guaranteed On-Time
• Guaranteed Satisfaction
How It Works
High Fidelity transcription services in three simple steps.
Upload your audio / video files
(or send us a link if it is already online)
We transcribe your files to text
(100% human-typed transcription)
Receive transcripts by email
(with turbocharged turn around times)
Happy Customers
Customer satisfaction is our #1 priority.
Michael and his firm, High Fidelity Transcription, were very responsive and easy to work with. They did an excellent job in transcribing my voice recording. I would highly recommend them and I am eager to work with them on future projects. They were very price competitive as well. Job well done!
– Phil Panzarella, VA
High Fidelity Transcription was professional, reliable, reasonably priced, and had a quick turn around time.
– Shelley Crandel, CA
Satisfaction Guarantee
The best guarantee on the market.
Michael did a great job for us. Very professional work. He even spotted some changes that I missed. I would highly recommend him.
– Fonda Williams, CA
Pricing
Straight forward pricing starting at $0.85 per minute.
Relaxed
$0.85 per minute
7-10 day turnaround
Standard
$1.05 per minute
2-3 day turnaround
Urgent
$1.95 per minute
24 hour turnaround
Custom Quote
Free!
Same day quote
Additional Features
Multiple speakers, Poor Audio Quality, and Accents. These extra features are free at High Fidelity Transcription.
Verbatim Transcription. Verbatim transcription includes filler words such as “umm”, “uhh”, and “like”. It also includes stutters and stammers, false starts and repetitions. We transcribe your text exactly as it sounds.
Timestamps. Timestamps mark specific intervals on your transcripts. For example if you select timestamps every 5 min you transcript will be marked with a tag [00:05:00], [00:10:00], etc.
Transcription Samples
See exactly what you will be getting
About the Transcript
5 speakers
Standard Transcription
Timestamps (on speaker change)
Why Us?
Some good reasons you will love our service.
Customers Come First
We pledge 100% customer satisfaction. If you are not satisfied for any reason, we will provide you with an immediate refund.
Quick Turnaround
We work weekends! Our 24/7 gives you greater flexibility to manage your workflow, and we offer turnaround times as fast as 24 hours.
99% Accuracy
After the initial professional transcription is done, all files are reviewed by a quality manager to ensure the transcription is exceptionally accurate.
Flexible Timestamps
Need timestamps every 30 seconds? On every speaker change? No problem. If you have specific needs, we will work with you to fulfill them.
Easy to Use
Our simple pricing, combined with our easy upload and checkout process makes your life easier.
Secure
All client files are treated as confidential and are stored on our private, encrypted server. We do not store any credit card information, and we can sign non-disclosure agreements upon request.
About Us
Get to know who will be working on your transcripts.
The Brand
Founded in 2015, we are professional audio transcription service headquartered in Minneapolis, Minnesota, currently serving clients nationwide. We believe that quality, confidentiality, and price are equally important. Michael, the founder, and CEO prides himself in building a superstar team and using his engineering background for implementing systems and procedures that streamline the transcription process, delivering high-quality transcripts, fast and accurately every time. Here at High Fidelity Transcription, we aim to make transcribing your audio or video recording easy and economical.
Our Team
-
Michael Marsh
Owner & Operator
-
Suley Dolaev
Chief Operations
-
Stephanie Mork
Marketing Specialist
Frequently Asked Questions
Q&A, organized into sections.
How much do you charge?
High Fidelity charges $1 per minute of audio which includes 5 minute timestamps and speaker identification (up to 3 speakers). For example, a 30 minute clip costs $30.00. More frequent timestamps and verbatim are options that cost $0.25 per minute each. There is no sales tax. We round up all audio to the nearest whole minute.
How long will it take?
Relaxed : 4-7 days
Standard: 2-3 days
Rush: 1 day
Do you provide timestamps?
Yes. Our basic transcription includes 5-minute timestamps. More frequent timestamps are available in the plus and premium transcription options.
Can you transcribe multiple speakers?
We can transcribe multi-speaker files. Our basic transcription includes speaker identification up to 3 speakers. There are additional charges for 4 or more speakers.
What are the different types of transcription?
Intelligent
Your text is transcribed and all filler words are removed, such as: hmm, you know, like, etc. We also clean up stutters and stammers, as well as filler words. For example: “It was, like, you know, a pretty boring experience” is changed to read: “It was a pretty boring experience.”
Edited
Your text is transcribed in a way that is ready for publishing. We improve grammar and tenses for easier readability.
Verbatim
We transcribe your text exactly as it sounds, complete with repetitions and speech errors.
How do you keep my information secure?
- Your files are securely stored and transmitted using 128-bit SSL encryption, the highest level of security available. We also never store credit card information – we simply pass it securely to our bank for safe-keeping.
- We will never share your files or personal information with anyone outside of High Fidelity Transcription. Files are visible only to the professionals who have signed strict confidentiality agreements. If you’d ever like us to delete your files, just let us know.
What file formats do you accept?
We accept audio and video recordings in MP3, MP4, WMV, AIF, M4A, MOV, AVI, VOB, AMR, WMA, OGG, and WAV. We do not currently accept physical media (tapes, CDs, SD cards, etc.) If you have a file in a format other than those listed here, please Contact Us. We also accept links to streaming video and audio files available on the web.
Can you sign an NDA agreement?
Yes. If you would like an individualized NDA, we can create that for the specific project and have it signed and sent.
Who will transcribe our audio?
We use only professional transcriptionists to maximize quality. We do not use automated transcription software.
In what format will I receive the transcripts?
All transcripts are delivered as Microsoft Word documents (.docx) or adobe .pdf upon request.
Why is there an additional charge for difficult audio?
What are the issues that affect audio difficulty?
- Non-North American accents
- High ambient/line noise (e.g. AC noise or hum)
- Noisy background (e.g. if the recording was done in a café)
- Distant speakers (e.g. if the recorder was kept far away from the speakers, faint voices)
- Distortions (e.g. clipping, high pitched voices)
- Disturbances (e.g. typing sounds)
- Diction (e.g. slurring or rapid speaking)
- Quality (e.g. low sampling rate)
- Reverberation (most frequently caused by bad room acoustics)
- Echo (e.g. while recording Skype calls)
- Inaudible parts
Examples of Low, Medium, and High Difficulty audio files
Please listen to the short audio samples below corresponding to different difficulty levels. This will help you during the checkout phase when you need to select the level of audio difficulty of your recording.
Audio Difficulty Samples:
What if I am unsure about my audio?
Please contact us at michael@hifitranscripts.com, and send us your audio file. If it is too large for email, we will provide an upload link.
How do I avoid these additional charges?
Record the audio/video in the best possible quality so that our transcribers can work more quickly. Please check the recording guide for our recommendations.
What kinds of captioning do you do?
We produce “pop on” captions for pre-recorded video files. We do not currently offer “roll up” captions. We also do not offer live / real-time captioning.
Common formats include:
- SubRip (.srt)
- Scenarist (.scc) 29.97 fps
- MacCaption (.mcc) 29.97 fps
- Timed Text (.ttml)
- Quicktime Timed Text (.qt.txt)
- Transcript (.txt)
- WebVTT (.vtt)
- DFXP (.dfxp)
- Cheetah .CAP (.cap)
- Spruce Subtitle File (.stl)
- Avid DS Subtitle File (.txt)
- XML (.xml) is interchangeable with Timed Text => please order .ttml
- Want something else? Email us.
What video file formats can you accept?
We can accept all common digital video formats, such as MOV, AVI, MP4, VOB, and Ogg.
How can we get our videos to you?
- After checkout, you have the option to upload your files to our Secure Upload Center.
- Alternatively, you can paste in a link in the ‘order notes’ during checkout to an online video or server such as, Youtube, Vimeo, FTP server, Dropbox, Box, or Google Drive.
How do I get my finished caption files?
We’ll email them to you as soon as they’re ready.
Do your captions meet the FCC , Section 508, and ADA requirements?
- Our caption files meet FCC requirements for open and closed captioning of web and television video.
- Our caption files meet Section 508 requirements for video captioning.
- Our captions are fully compliant with the Americans with Disabilities Act (ADA) 1990 ruling regarding captioning.
Contact Us
We'd love to hear from you.
Address:
333 N Washington Ave #300
Minneapolis, MN 55401
Telephone:
952.236.1869
Email:
michael@hifitranscripts.com
Hours:
Monday to Friday: 8am to 8pm
Saturday: 8am to 6pm